Here are some shortcuts to each section on this page:

• Resources Available from JCAHO®
• Recommended JCAHO® Publications
• Environment of Care Resources
• Government Agencies
• Links to Some of Our Clients

RESOURCES AVAILABLE FROM JCAHO®

JCAHO® Website

The official JCAHO® website at www.jcaho.com is an excellent resource for all JCAHO® related information.  Key features include:

Health Care Organizations and Professionals – This is a valuable source of information re standards, sentinel events, ORYX and the latest JCAHO® initiatives.

Top Spots – Be sure to check this out for the latest information on new standards, standards clarifications and changes to existing standards

Quality Check – This is a database of accredited organizations that can be queried for JCAHO® performance reports and survey dates.

Infomart – This is a link to JCAHO® products including educational seminars, multi-media products, etc.

JCAHO® Department of Standards Interpretation Unit

This is the official source of information for answers to your questions about the interpretation of JCAHO® standards.  Call 630 792 5731.

Joint Commission Perspectives

This is the official JCAHO® newsletter that is sent monthly to CEO’s of all accredited organizations.  Relevant information from Perspectives should be shared with key leaders and managers who are preparing for your survey.

The Inside Perspective

This is a free monthly news brief from JCAHO® that is posted on their website.  Go to www.jcaho.org and click on The Inside Perspective.

Recommended JCAHO® Publications

(All can be found at the Infomart at www.jcaho.org)

These are publications we have found particularly helpful for survey preparation:

The Complete Guide to the 2001-2002 Behavioral Healthcare Survey Process (BHSP-01XZ)

This book provides protocols for interviews, sample questions, and tools for various survey activities.  It’s an invaluable resource for any behavioral health organization preparing for a survey.

The Complete Guide to the 2002 Hospital Survey Process (SP-02XZ)

This guide is the companion to the one listed above and should be used by all psychiatric hospitals that are surveyed under the AMH standards.

A Practical Guide to Clinical Documentation in Behavioral Healthcare (BH-200XZ)

This book provides useful examples of clinical documentation that complies with JCAHO® standards including assessments, treatment plans and more.

Credentials Review, Clinical Responsibilities, and Competence Assessment (CR-200XZ)

This book is an excellent how-to guide for complying with the Management of Human Resources standards for competency assessment and delineation of clinical responsibilities.

The 2002-002 Self-Assessment Checklist: Behavioral Healthcare (BHSE-100XZ)

This is an excellent tool for conducting an organizational self-assessment in preparation for your survey.

The 2002 Self-Assessment Checklist: Hospitals (SAC-02XZ)

This book is the companion to the one listed above and should be used by all psychiatric hospitals that are surveyed under the AMH standards

Hospital Patient Safety Standards: Examples of Compliance ((HPS-200XZ)

This book provides actual examples of compliance with the new Patient Safety standards for hospitals.

Using Performance Measurement to Improve Outcomes in Behavioral Healthcare (BH-300XZ)

This book offers practical case studies and examples on outcome based performance improvement.

Environment of Care Resources

A Guide to Environment of Care Management Plans

See Infomart at www.jcaho.org Order code ECMP-01XZ

Environment of Care News

For a free sample issue, call 800-346-0085 or view a sample issue at www.jcrinc.com (click on Infomart)

American Society for Healthcare Engineering (ASHE) www.ashe.org

Occupational safety and Health Administration (OSHA) www.osha.gov

A Great Source for Material Safety Data Sheets: www.msdssearch.com

Government Agencies

Centers for Medicare & Medicaid Services (formerly HCFA) www.hcfa.gov

Centers for Disease Control & Prevention (CDC) www.cdc.gov

Links to Some of Our Clients

Four Winds Hospital System www.fourwindshospital.com

Psychiatric Institute of Washington www.piw-dc.com

Henry Ford Health System www.henryfordhealth.org

Mercy Health System www.mercyhealth.org

Brighton Hospital www.brightonhospital.org

Washtenaw County Community Mental Health www.co.washtenaw.mi.us/DEPT/CMH.HTM

Livingston County Community Mental Health http://comnet.org/cmh/

Rose Hill Center www.rosehillcenter.org

Youth Villages www.youthvillages.org

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