In our last post, TJC Survey Outcomes: Update on 2018 Trends, we gave you the scoop on the 2018 survey outcomes for psychiatric hospitals. This time, we’re sharing similar data for behavioral healthcare organizations surveyed under the Behavioral Healthcare Standards...
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So, you survived your latest TJC survey! You’ll tackle your deficiencies and maybe prepare for a follow-up survey. But you’re curious how your results compare to other organizations. TJC recently shared updated aggregate data with members of the Consultants Forum....
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“Oh, no! The surveyors cited us again for treatment planning.” It’s an all-too-common refrain following a Joint Commission or CMS survey. Sure, it’s frustrating and, yes, there is surveyor variability. But if you tackle the the most common pitfalls,...
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The Joint Commission’s SAFER matrix – that colorful grid displaying survey findings – we’ve all become accustomed to it. But how does it impact the survey process? And how is the scoring shaking out for psychiatric hospitals and behavioral...
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The Joint Commission has changed its process for complaint reporting. Effective September 1, a Joint Commission employee will no longer answer the complaint line at TJC’s Office of Quality and Patient Safety. Instead, there will be an automated message. Over the...
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