The Joint Commission’s contract services requirements have been around for a while. However, survey findings in this area still occur frequently as we saw throughout 2022. So, we thought a brief refresher on this topic might be helpful. Evaluating Contract Services: A...
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Intimidating behavior has been called the “healthcare equivalent of road rage.” As more and more healthcare organizations work on building a Culture of Safety, they’re forced to address this issue head on. Intimidating Behavior and a Culture of Safety A hallmark of a...
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Wondering how The Joint Commission’s emphasis on a culture of safety will impact your survey? We’re getting feedback on recent surveys and it’s clear this is a top priority for TJC. Culture of Safety: Important Focus Area TJC is actively promoting the establishment of...
read moreAre you expecting a TJC survey in 2018? If so, be ready for surveyors to explore how your organization has evaluated its Culture of Safety and what you’ve done with the results of that evaluation. We’ve already seen this occurring in 2018 surveys based on feedback...
read moreThe Joint Commission Center for Transforming Healthcare recently made available the Oro 2.0 High Reliability Organizational Assessment. The assessment is an online tool designed to assist hospitals in evaluating their progress toward high reliability and support them...
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