Long before “doing more with less” became a leadership cliché, Phillip Crosby, quality guru, known for the concept of Zero Defects and author of the influential book, Quality Is Free, showed that quality doesn’t drain resources — it protects them. Crosby’s classic...
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Job loss is more than a financial disruption—it’s a psychological event that can unravel one’s identity, security, and sense of purpose. As layoffs continue to affect industries nationwide, mental wellness after job loss, and the impact on individuals is often...
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In 1999, a significant change in the landscape of mental health care payments was set in motion by Section 124 of the Balanced Budget Refinement Act (BBRA). This legislation mandated the creation of a per diem Prospective Payment System to standardize payments for...
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Effective January 1, 2025, The Joint Commission has approved new and revised requirements for Behavioral Health and Human Services organizations accredited under the Comprehensive Accreditation Manual for Behavioral Health and Human Services regarding the use of...
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