For community behavioral health organizations, the greatest risks rarely occur during clinical encounters. They emerge between visits, during care transitions, and in the complex realities of the communities their patients call home. As care models evolve and crisis...
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Long before “doing more with less” became a leadership cliché, Phillip Crosby, quality guru, known for the concept of Zero Defects and author of the influential book, Quality Is Free, showed that quality doesn’t drain resources — it protects them. Crosby’s classic...
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On December 18, 2024, the Centers for Medicare & Medicaid Services (CMS) announced the selection of Michigan, New York, Oklahoma, and South Carolina state Medicaid agencies to participate in the Innovation in Behavioral Health Model (IBH). This initiative, which...
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Joint Commission launched its Certified Community Behavioral Health Clinic (CCBHC) accreditation program on July 1, 2023. Recently, the Joint Commission approved a set of new and revised CCBHC requirements specifically designed for organizations selecting the CCBHC...
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