September is National Recovery Month, and we want to begin by applauding the behavioral health providers and care teams whose work is making a meaningful difference in the lives of individuals and families. There is encouraging news to celebrate. This July, SAMHSA...
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A piece of equipment can fit perfectly on the plans and still be completely wrong for a behavioral health environment. Healthcare construction already requires careful coordination of equipment, utilities, accessibility, infection prevention, life safety, clinical...
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For many behavioral health organizations, telehealth has become part of everyday operations. What began as a response to the COVID-19 public health emergency is now an established method of delivering psychiatric evaluations, therapy, medication management, and other...
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Walking into a newly constructed or renovated behavioral health unit or space is exciting. The paint is fresh, the equipment is in place, and months—or years—of planning have finally come together. But before the first client arrives, leadership should ask one...
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Every patient complaint tells a story. Sometimes it’s about poor communication. Sometimes it’s a delay in care, confusion about treatment, or concerns over safety. While an individual grievance may seem isolated, a pattern of grievances often reveals...
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