Posts: State Agencies

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behavioral healthcare workflow assessment

Is Your New Space Ready for Clients? The Importance of a Behavioral Healthcare Workflow Assessment

Walking into a newly constructed or renovated behavioral health unit or space is exciting. The paint is fresh, the equipment is in place, and months—or years—of planning have finally come together. But before the first client arrives, leadership should ask one...

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grievances as early warning signs

Grievances as Early Warning Signs: What Surveyors—and Healthcare Leaders—Want Organizations to Recognize

Every patient complaint tells a story. Sometimes it’s about poor communication. Sometimes it’s a delay in care, confusion about treatment, or concerns over safety. While an individual grievance may seem isolated, a pattern of grievances often reveals...

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hospital construction compliance

Hospital Construction Compliance – Building Walkthroughs You Don’t Want to Miss

Many healthcare construction projects focus heavily on substantial completion and occupancy dates. However, construction teams often discover significant accreditation and regulatory findings during the final stages of construction, often after installing expensive...

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