Posts: Survey Readiness

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what to expect from Accreditation 360 which took effect 1/1/26

What to Expect from Accreditation 360

What to expect from Accreditation 360? It is now fully in effect, completing a multi-year shift in how the Joint Commission evaluates psychiatric hospitals and distinct psychiatric units. While the framework applies across all hospital types, its impact is most...

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measuring behavioral health outcomes

Measuring What Matters: Raising the Bar on Behavioral Healthcare Outcomes

Community behavioral health providers face a growing challenge: not just delivering care under resource constraints, but proving its impact. Measuring outcomes has long been standard in physical health—blood pressure, blood sugar, cholesterol—but in behavioral health,...

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psychiatric hospital patient safety gaps

The Five Persistent Gaps in Psychiatric Hospitals

Imagine the scrutiny a facility faces after a patient’s death. When this happens, surveyors cite serious threats to patient safety—including the frequency of checks for patients in seclusion and the safety of the seclusion space—leading to a preliminary denial...

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informed consent and complaint resolution

Avoiding Survey Setbacks: Informed Consent and Complaint Resolution for Community Behavioral Health and Human Services Surveys

Accreditation surveys frequently reveal gaps in informed consent procedures and complaint/grievance processes. Such deficiencies can result in citations and threaten the facility’s accredited status. Therefore, proactive assessments, staff training, and ongoing...

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