Posts: Patient Rights

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informed consent and complaint resolution

Avoiding Survey Setbacks: Informed Consent and Complaint Resolution for Community Behavioral Health and Human Services Surveys

Accreditation surveys frequently reveal gaps in informed consent procedures and complaint/grievance processes. Such deficiencies can result in citations and threaten the facility’s accredited status. Therefore, proactive assessments, staff training, and ongoing...

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accreditation 360 simplified

Accreditation 360 Simplified: Your Guide for Behavioral Health & Psych Hospitals

The Joint Commission (TJC) is leading some of the most significant transformations we’ve seen in decades. Their “Accreditation 360” initiative, the most substantial update since 1965, signals a profound shift. It’s designed to ease...

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Informed consent

Informed Consent and Complaint Resolution for Psychiatric Hospitals

During The Joint Commission (TJC) surveys, issues with informed consent and how psychiatric hospitals handle patient complaints are among the most common and serious problems found. These issues can lead to findings, increased regulatory scrutiny, and even threaten a...

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Confidentiality Regulations for Substance Use Disorder

42 CFR Part 2: New Rules Every SUD Provider Should Know

Recent changes to 42 CFR Part 2 were finalized in February 2024 and align the confidentiality regulations for Substance Use Disorder (SUD) records with HIPAA and the HITECH Act. These changes focus on improving care coordination and reducing regulatory burdens for...

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