Walking into a newly constructed or renovated behavioral health unit or space is exciting. The paint is fresh, the equipment is in place, and months—or years—of planning have finally come together. But before the first client arrives, leadership should ask one...
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Every patient complaint tells a story. Sometimes it’s about poor communication. Sometimes it’s a delay in care, confusion about treatment, or concerns over safety. While an individual grievance may seem isolated, a pattern of grievances often reveals...
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Many healthcare construction projects focus heavily on substantial completion and occupancy dates. However, construction teams often discover significant accreditation and regulatory findings during the final stages of construction, often after installing expensive...
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The most expensive compliance problem in healthcare construction is the one discovered after the building is complete. Every healthcare construction project progresses through three critical design phases: Schematic Design (SD), Design Development (DD), and...
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The Centers for Medicare & Medicaid Services (CMS) recently finalized new requirements that significantly change how Accrediting Organizations (AOs) and their affiliated consulting entities interact with healthcare providers and suppliers seeking accreditation....
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