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We hope you find the following resources helpful for your ongoing compliance with TJC and CMS requirements. We have included articles from the current issue of our newsletter as well as access to our newsletter archives and useful Industry Links for Behavioral Healthcare.

To read articles written prior to January 2015, please view our Newsletter Archive.

Compliance Catch-Up

From time to time, we update our readers on standards compliance requirements related to commonly challenging issues we see coming up on surveys. So, take a look at the following updates related to vaccines, CLIA certificates, fire drills, continuing medical education and texting of orders, and make sure these don’t become survey pitfalls for you.

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Behavioral Health Organizations: New SAFER Matrix Effective January 2017

There are some significant changes to survey reports, scoring of standards, and the post-survey response process that go into effect in January 2017 for behavioral health organizations. These changes have been in effect for psychiatric hospitals since June 2016 and are being implemented in all accreditation programs (including Behavioral Health) effective January 1, 2017.

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Changes to TJC Clarification Process Effective January 2017

For many years, TJC has had a process in place whereby an organization can request to “clarify” a survey finding when the organization believes that it was actually in compliance with the applicable standard at the time of the survey and thus should not have been cited as noncompliant. There will continue to be a clarification process but there are some significant changes to the process that go into effect for all accreditation programs effective January 1, 2017.

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Survey of Sober Living Houses in Behavioral Health Organizations

Many substance abuse programs across the country operate sober living houses as part of their continuum of care. Over the years, TJC has grappled with questions from the field on this topic and now they have come out with specific guidelines regarding sober living houses. We recently discussed these with Megan Marx Associate Director for Behavior Health Care Accreditation and she encouraged us to share these guidelines with our readers.

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Influenza Vaccination: An Important Compliance Issue for BH Organizations

The TJC requirements for behavioral health organizations to implement influenza vaccination programs went into effect in 2012 and were expanded in 2013. Most BH organizations now have a process for offering influenza vaccination and educating staff about the importance of the vaccine. However, some BH organizations still struggle with meeting all of the TJC requirements in this area and this standard (IC.02.04.01) has now made its way into the Top Five findings for BH organizations for the first half of 2016.

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Proposed Standards Revision for Behavioral Health Outcome Measures

TJC has published proposed standards revisions for the Behavioral Health Accreditation Program related to outcomes measurement. Currently, there is one standard in the Behavioral Health manual related to outcomes. That standard is CTS.03.01.09 which requires BH organizations to assess the outcomes of care, treatment, or services provided to clients. It requires that organizations monitor the progress of individuals served in achieving their identified goals. It also requires that the organization aggregate outcomes data and evaluate outcomes across the population served.

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