Is your organization ready for the revised NPSG.15.01.01 effective July 1, 2019? There are new and expanded requirements you’ll need to address. We reviewed these in our recent post NPSG.15.01.01: Changes Coming in 2019. This month, we’re responding to questions from...
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The Joint Commission’s SAFER matrix – that colorful grid displaying survey findings – we’ve all become accustomed to it. But how does it impact the survey process? And how is the scoring shaking out for psychiatric hospitals and behavioral...
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As we know, suicide risk assessment continues to be a high focus area for The Joint Commission. (See our recent posts Suicide Risk Reduction Tracer and High Risk Areas for Joint Commission Surveys.) Accordingly, TJC will further strengthen its approach to suicide...
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The Joint Commission has changed its process for complaint reporting. Effective September 1, a Joint Commission employee will no longer answer the complaint line at TJC’s Office of Quality and Patient Safety. Instead, there will be an automated message. Over the...
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You just received the TJC survey report for your hospital. You have two Condition-Level Deficiencies, and you’re getting a follow-up survey in 45 days. Of course, you’ll develop your Joing Commission corrective action plans and implement the needed fixes. But your...
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